Privacy Policy


This privacy policy sets out how Black Baccara Boutique Florist uses and protects any information you give us when you use this website.  We take the protection of your personal data very seriously and ensure the security and privacy of this data in compliance with the European General Data Protection Regulation (GDPR). 


We do not and will not sell your data to third parties.  Black Baccara is committed to ensuring that your privacy is protected.  If you are asked to provide information when using this website, it will only be used in accordance with this privacy statement.  This policy is updated from time to time and the latest version can be found on this page.  Please read in conjunction with our Terms & Conditions


Effective from 25th May 2018


What we collect


We collect the information you provide when filling in forms on our site, or by contacting us about our wedding and event services, information such as:-


  • name

  • contact information including email address and telephone number

  • postal address

  • website usage data, including but not limited to traffic and location data, operating system, IP address.   This is statistical data and does not identify individuals.


How we use the information


We do not sell, share or trade the information you give us, except when it is necessary to fulfil our obligations to you - for example when you order flowers from us we will pass only the necessary information needed to delivery companies to enable them to deliver your order to you.


   We use this information


  • to contact you in response to a specific enquiry

  • to fulfill any contracts between us and yourself

  • to notify you about changes to our service

  • where you have consented, we may use the information to keep in contact with you and inform you of new products or services

Data Retention


We will only hold your data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the data be deleted, unless a longer retention period is required or permitted by law.

Your Rights


The GDPR provides you with following rights:

  1. The right to be informed

  2. The right of access

  3. The right to rectification

  4. The right to erasure

  5. The right to restrict processing

  6. The right to data portability

  7. The right to object

  8. Rights in relation to automated decision making and profiling.

If you'd like to exercise any of your rights set out above, please contact us via email or phone 0800 8021566



We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.




All cookies used by this website are used in accordance with current UK and EU cookie law.  You may, if you wish, deny consent to the placing of cookies, however certain features of the website may not function fully or as intended.

A cookie is a small file which asks permission to be placed on your computer's hard drive.  Cookies allow web applications to respond to you as an individual and help us to improve our site and to deliver a better and more personalised service.  

We use cookies for session management, traffic analysis and security.

A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.  For more information generally on cookies, including how to disable them, please refer to You will also find details on how to delete cookies from your computer.


Links to other websites


Our site contains links to other third party websites.  However, if you follow a link to these websites, we do not have any control over that website.  These websites have their own privacy policies and we do not accept any responsibility or liability for their privacy policies.  Please check these policies before you submit any personal data to these websites.


Controlling your personal information


As previously stated, under the terms of GDPR you may request details of personal information which we hold about you but for your security we will ask you to provide further proof of identity before we release any information to you. 


If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible at  We will promptly correct any information found to be incorrect.





If you have any further questions with regard to this privacy policy please telephone us on 0800 8021566 or email us at